Vendor decisions returned to leadership — not left to inertia.
The situation
The company had grown through acquisition and organic expansion. Over time, the technology footprint became a patchwork — different vendors in different locations, overlapping tools, automatic renewals, and no single owner who could explain what was being paid for or why.
The CEO could see the spend growing but could not defend it. The board was asking for a technology strategy, and vendor decisions had been drifting for years.
The approach
We applied the HaveSight Framework™ across the executive team and the technology environment.
- Discover
Started with the business — growth plans, priorities, and what leadership needed technology to enable. Every vendor question was reframed around business outcomes.
- Assess
Inventoried the full technology footprint — contracts, use cases, owners, spend, and overlaps — mapped against actual needs.
- Align
Defined the principles that would guide every decision: which capabilities mattered, which were redundant, and where standardization would create value.
- Prioritize
Produced a sequenced consolidation plan. Quick wins reduced waste early; longer-term moves addressed structural overlaps.
- Advise
Stayed with the executive team through the decision conversations and the transition — helping communicate the rationale to the board without disrupting operations.
The outcome
- A smaller, defensible vendor portfolio mapped directly to business priorities.
- Meaningful recurring spend reduction without cutting into operations.
- Clear ownership for every remaining vendor relationship.
- An executive team that could explain every technology decision to the board — a footprint leadership can defend, and stop from drifting again.